Orders placed on https://tierra.com are dispatched from our warehouse in Germany. Once your order has left the warehouse you will receive an email from Unifaun providing you with a tracking number.
Please note that your order will be delivered by courier and will require a signature on arrival.
We do not deliver to PO boxes or Army bases as well as certain islands and remote areas. See below for more information.
Shipping deadline for Christmas
We are working hard to deliver your package in time for the holidays. Due to high workload, we ask you to place your orders before 13th of December 2023.
Please note: 25th and 26th of December 2023 and 1st of January 2024. During these days, the warehouse is closed. We thank you for your understanding.
Where do we ship, delivery rates & leadtimes
Listed below is the countries we ship to and their respective delivery times and pricing, please refer to the table below for specific information for your location.
Right now we have free shipping on all orders. Free shipping over 50€
*Delivery exclusions for these countries are: Denmark: Faroe Islands and Greenland Finland: Åland Islands Netherlands: Aruba and the Antilles
*Delivery times listed above are estimated and may vary.
In order to ensure the best service – faster delivery and convenience receipt - to our end-customers, we locally adopted the shipping agreements. Depending on the country set up, either PostNord or DHL will fulfil your parcel distribution.
For shipments to Denmark and Finland PostNord is providing the delivery service for our end-customers. For shipments to all other countries, DHL is the shipping company.
Orders will be dispatched within 24 hours after they are placed and will be delivered within approximately 2-10 working days, usually faster as stated above. Orders submitted on weekends and public holidays will be processed the following business day. We aim to deliver your order within the estimated timeframes but delays can occur.
Tierra will not be shipping during public holidays and weekends in the country of destination.